Administration Archives - Page 3 of 4 - Formpak Software - Software for the Formulation & Ingredient Industries

Administration 20/07/2023

PC System Requirements Checklist for New Installations

Operating System Version Check To check the version of your Operating System, right click the Start Menu button and select System The Installed RAM will be displayed under Device Specifications: The Operating System version will be displayed under Windows Specifications: To check your HDD capacity, open File Explorer and click on ‘This PC’: Last updated Dec 2020...

Administration 20/07/2023

License Key

How do I update my Formpak license key? Log into Formpak as an administrator Open the new Licensing key in Notepad, select all of the contents and copy. On Formpak Go to Manage License, this will open a new screen which shows your license. Please take a screen shot of this screen for reference. Click Update Licence and paste the contents of the .txt file, click OK. The message below will show that the license has been updated successfully. Please take a screen shot of this screen for reference....

Administration 20/07/2023

List Online Users

List Online Users You can search for “List Online Users” to see which users are currently online at any given time. You will be able to see the users license level, IP address, login and last action times. As an administrator you can log out a user if required. This page refreshes itself every 60 second, unless you choose to switch this off. Last updated Feb 2018...

Administration, Documents & Reports 20/07/2023

Direct Printing from Formpak to local printers

This guide is to advise how to set up Direct Printing from Formpak to local printers. Go to Print Document for an Item, enter an item, select a Document type and click Print, the following prompt will appear: Click the link on the prompt above or the link below, it will direct to the Formpak Support Centre to download the Formpak Printing Client. https://www.formpak-software.com/formpak-printing-client Click ‘Here’ on the screen below: Click open when done to launch the .exe Click Ye...

Administration, Documents & Reports 20/07/2023

Direct Printing Within Formpak

Direct Printing within Formpak This document describes how to enable Formpak users to print directly to a printer, i.e. in “Print a Document for an Item”, you can click “Print” and the selected document will be printed to the desired printer. N.B. In all Formpak systems, a user can select “Print to PDF” in “Print a Document for an Item” to produce a document or label and display it on the screen. To print the document or label, the user would then...

Administration, Suitability 20/07/2023

Failed to request data from the server – Error when using Check Suitability

Failed to request data from the server – Error when using Check Suitability This error occurs if the TO for whom the suitability check is associated with has no Parties Belonged to and can be fixed by using Modify a TO, and adding one or more Parties Belonged To. Further information When you perform ‘Suitability Check’ you can include a party, application and dosage, these are optional. You must include an item and the TO. The default TO is shown as standard and you can change...

Administration 20/07/2023

Formpak Health Check Results

Formpak Health Check Results. Occasionally you may be asked by the Formpak Support Team to check the ‘Health’ of your Formpak system. Firstly, log into your Formpak system. In the address bar type yourserveraddress/formpak/status and hit enter. This will show the status, system version number, database number and time Last updated Nov 2020...

Administration 20/07/2023

Formpak Not Starting / Restart Tomcat Service

Formpak not starting ? Restarting Formpak Services Re-starting the Formpak services can be performed to resolve issues with printing?running Formpak (the Apache Tomcat service automatically restart overnight with the backup process). Before restarting the services, please ensure all users are logged out of Formpak. On the Machine Formpak is installed on, go to the Start Menu, Formpak Software, click Restart Formpak: Wait 2 minutes and check if you can access Formpak. If you are still unable to a...

Administration, Documents & Reports 20/07/2023

Delete document versions

Delete document versions Background: When documents are authored for items such as raw materials and formulations, they can be automatically updated based on changes to key information. A document update results in a new version of the document being authored. This can sometimes be unexpected and you may want to delete the latest version. How to delete unwanted document versions: If you have an unwanted document version for an item, you can delete the current version to remove it. You can contin...

Administration 20/07/2023

Control Permissions for Users

How can I control permissions so users access specific raw materials and formulations? Some explanations about different types of Permissions: Operations – what functions a user can do e.g. View a raw Material, Add a New Formulation Formulations – what item classes a user can view, modify or add, plus what compositions a user can view, view, add e.g. a User may be able to View a Formulation class (=header type information and properties) but not View a Composition (cannot see the ing...