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SUPPORT



Formpak allows you to easily customise and build your own project templates to include tasks, workflow and status, allowing real time collaboration. You can also use our reporting tools to help with analysis of work in house, past and present.

 

We help you find solutions to your problems. Our customers say they love our friendly and helpful team which is only a call or an email away. This support is underpinned by access to our Support Centre with hundreds of focussed topics about how to use the software, guidance on regulations and other complex topics.

Formpak offers industry leading support and expertise to all our customers located from West Coast of America to the East Coast of Australia.

Support Key Features

All Formpak users have access to our Multi-Channel support and training:

Support Centre

24/7 Support- The Support Centre is the hub for our support and training resources, including over 140 articles. Formpak also has an in-application help centre containing information on each application function.

Training Plans

Our Training Plans have been created to help build knowledge and understanding of Formpak. Each plan focuses on a different area of the software and contains links to the relevant training content.

Support Team

Our UK based Support Team help customers directly via email, telephone and screen sharing tools. They also offer training for new Formpak customers and host training days throughout the year.

YouTube Channel

The Formpak YouTube channel features easy to follow training videos.